Free Webinar: Equipment Service & Maintenance

Features

Installed Base Management

Manage all machines in the field

Customer Portal

Let customers view their machines.

Help Desk & Ticketing

Handle service requests efficiently.

Scheduling & Dispatch

Dispatch techs and log jobs fast.

Customer Management

Overview your customer base

AI Maintenance Copilot

Smart suggestions & troubleshooting

Reports & Analytics

Insights into your field operations

Proactive Service

Grow income from proactive service

Digital Service Forms

Capture service data on site

Access information anywhere

Buy Standalone: Customer Portal

Layer a customer portal onto your existing IT-Landscape:   

Let your customers, service partners & distribuors view their machines, collaborate on after-sales service and improve revenue

Solutions

Use Cases

Launch Customer Portal

Let customers view their machines

Digitalize Field Service

Resolve Issues, dispatch techs and log jobs faster

Preserve Knowledge

With our AI Copilot and AI Notetaker

Generate Revenue

Monetize digital access to your machinery

Manage Distributors

Give them the knowledge they need

Teams

Boost technicans efficiency

Resolve issues faster with AI

Generate leads & boost revenue

Win more deals with digital tools

Equipment Type

Tooling Machinery

Packaging Machinery

Tooling Machinery

Construction Machinery

Textile & Printing Machinery

Robotics & Automation

System Integrators

Turnkey Plant Builders

Construction & Mining

Food & Beverage

Textile & Printing

Robotics & Automation

Resources

Produkttouren

Erkunden Sie die Features und Funktionen von Makula auf interaktiven Produkttouren. Erfahren Sie, wie Ihr Unternehmen davon profitieren kann.

Introduction to Field Service

Installed Base Management

Customer Portal

Proactive Service

Scheduling & Dispatch

Mobile App & Service Reports

Produkte

Asset-Hub Industrielle KI Makula AI

Funktionen von Customer Ops

Weblogs Hilfecenter Fallstudien Scheduling & Dispatch Customer Management AI Maintenance Copilot Reports & Analytics Proactive Service Digital Service Forms Mobile App

Lösungen

Steigern Sie den Umsatz nach dem Verkauf Kundenservice-Portal Steigern Sie die Produktivität Reduzieren Sie Ausfallzeiten AI Maintenance Copilot Reports & Analytics Parts & Inventory Mobile App

Branchen

Maschinenhersteller Händler und Verkäufer von Maschinen Einrichtungen Fabriken

Ressourcen

Weblogs Fallstudien Hilfecenter Whitepaper Lernzentrum Webinare Guest Contributor Program Reseller Program

Firma

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© 2026 Makula Technology GmbH.

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