Integrations

Connects with your existing systems.
Without replacing them.

Befreien Sie sich von Papierformularen, optimieren Sie Ihre gesamte installierte Basis in einer Lösung und verwenden Sie 3D-Files, um das gesamte Unternehmen auf eine einzige Informationsquelle für Ihre installierte Basis abzustimmen.

Talk to Our Integration Team Get an Integration Quote

Branchenführer, mit denen wir zusammenarbeiten

What Makula Connects With

Organised by system type — with what data syncs and why it matters for your operation.

ERP SYSTEMS

Enterprise Resource Planning

Asset master data, customer records, spare parts inventory, work order costs, and invoicing stay in sync between Makula and your ERP — no double entry.

SAP

Microsoft Dynamics

Oracle

Infor

CRM Systems

Customer Relationship Management

Customer accounts, contact records, and service history fiow between Makula and your CRM 50 your sales and after-sales teams work from the same picture.

Salesforce

HubSpot

Microsoft CRM

PLM / PDM Tools

Product Lifecycle Management

Machine documentation, BOMs, technical manuals, and product data sync into Makula so field engineers access the right information for each specific asset.

Windchill

Teamcenter

Vault

SCADA / IOT

Operational Technology Systems

Machine telemetry and sensor data feed into Makula to trigger automated maintenance worktiows — preventive scheduling based on actual machine usage rather than fixed calendars.

Ignition

Wonderware

Custom IoT

Document Management

Sharepoint & File Systems

Service reports, compliance documentation, and maintenance records stored in Makula can sync with SharePoint or your internal document management system.

SharePoint

OneDrive

Google Drive

Legacy Systems

Existing Databases & Custom Systems

For organisations running custom-built or legacy systems, Makula's API can connect to most databases. Our integration team scopes this individually.

Custom DB

On-premise Systems

Legacy ERP

REST API

One API. Everything you'd expect.

Makula ships with a comprehensive REST API covering every meaningful object in the product — assets, work orders, PMs, users, sites, parts, audit logs and more. JSON over HTTPS, OAuth 2.0, predictable resource paths.

If you have an engineer, you can build any custom integration on top of it. If you don't, our integration team will do it for you.

JSON over HTTPS

OAuth 2.0 Authentication

Predictable REST Resources

Webhook Event Subscriptions

Per-tenant API Keys

Pagination & filtering

Rate limits & SLAs

Sandbox environment

EU-resident endpoints

ISO 27001 controls apply

What Do We Recommend to Integrate?

Makula Field Service Software Integrations

Asset Data

Transfer key asset details like serial numbers, names, and custom fields (e.g., location or configuration) directly from your ERP into Makula.

Customer Data

Seamlessly sync customer information—such as name, address, contact info, and custom fields like region or SLA level—from your ERP to Makula.

Documentation

Migrate technical manuals, compliance documents, and drawings from SharePoint into Makula to centralize customer-facing resources.

Work Orders & Tickets

Automatically send completed service tickets and work orders from Makula back to your ERP system to enable streamlined invoicing and reporting.

Makula CMMS Software Integrations

Asset Master Data

Import complete asset hierarchies, serial numbers, locations, ownership, and custom fields like warranty dates or manufacturer details from your ERP into Makula.

Vendor Management

Automatically pull vendor details from your ERP to streamline external work assignments and vendor coordination within Makula.

Parts & Inventory

Sync spare part stock levels, pricing, and reorder thresholds from your ERP to ensure accurate inventory tracking in the CMMS.

Work Orders & Tickets

Link maintenance activities and work orders from CMMS back to your ERP system for accurate cost center reporting and financial visibility.

Not Ready For API Integration?

There Is a Simpler Path to Get Started

Not every organisation is ready for real-time API integration on day one — and that's fine. Makula's CSV and Excel importers let you move thousands of rows of asset data, customer records, and historical service information into Makula in a single click, at no additional cost.

Many customers start with CSV imports to get operational quickly, then move to full API integration as their confidence with the system grows. The path to real-time sync is always available — you don't have to take it on day one.

Two Paths to Integration

Start simple — CSV / Excel imports

Bulk import your data, get operational fast, no IT involvement required.

Scale up — Real-time API integration

Bidirectional sync with your ERP, CRM, and operational systems. Handled by Makula's team or yours.

CSV and Excel importers for bulk data migration

Full API integration available when you're ready

Thousands of rows imported in a single click

No additional cost for import tools

Add-On Package

System & ERP Integration package

If you don't want to build against the REST API yourself, the System & ERP Integration add-on is the path. Our integration team scopes, builds, tests and operates the connector long-term — sized per customer based on the systems involved.

See Implementation Packages

Discovery & integration scoping with your IT & ops

Custom connector built by our engineers

Custom field mapping & transformation

Joint testing & UAT

Production rollout

Ongoing connector monitoring & maintenance

Documentation handover

Frequently asked questions

What if my system isn't on a list?

If it's a database, git, a webhook, you can set it up with Mabula. Our REST API is comprehensive enough that any modern enterprise system — including custom or internal tools — can be integrated. If you'd rather not build it, the connection for you and others using items.

Does Mabula have a REST API I can build against?

Yes. Our REST API allows you to build integrations like webhooks, logs, events, syncs, data push, file uploads, and more. JSON new fields, OAuth 2.0 authentication, predictable response paths, pagination and filtering, with documentation and SDKs. The team for API access and the docs.

Are integrations bidirectional?

It depends on the direction supported by the other system. The REST API supports both directions — real and write — so nearly every Mabula object, plus webhooks events for real-time pushes out of Mabula. Whether your source system supports both depends on the capability available from the system & ERP integration package, where we build it should probably handle it.

How long does an integration take to build?

Honest simple: typically days, not weeks. ERP, MES and quality-system integrations are usually scoped in weeks — sometimes a couple of months for complex bidirectional flows with synchronisation needs. You can start small, ship faster, and do a "typically 4–12 week" hand-wave.

Can integrations be added later after go-live?

Yes — many of our customers use Mabula as a standalone system. Integrations layer on top whenever you need them. If you don't have a clear CRM integration scope on day one, defer it for now. Once you've shipped, your decision tree becomes clearer, and you can build.

Who owns the integration long-term?

If we built it (system & ERP integration add-in), we own it — including monitoring, fixes where source systems upgrade, and ongoing maintenance. If you build it yourself against our REST API, you own it, but our API is stable and our docs will help. Choose the ownership model that fits your capacity and risk tolerance.

Das sagen unsere Kunden über uns

Seit der Implementierung von Makula im Juni 2023 haben wir eine drastische Reduzierung der Fehler und eine deutliche Steigerung unserer Effizienz nach dem Kauf festgestellt. Makula hat unsere Prozesse optimiert, sodass wir unseren Kunden einen schnelleren und genaueren Service bieten können. Dies hat nicht nur die Kundenzufriedenheit verbessert, sondern auch zusätzliche Einnahmen durch monatliche Verkäufe generiert.

Robert Thornton

Sales Director

Die Effizienz und Klarheit, die Makula in unseren Kundendienst gebracht hat, ist beispiellos. Unser Team ist besser aufeinander abgestimmt, unsere Kunden sind zufriedener und unser Umsatz steigt. Sehr zu empfehlen!

Norbert Kaiser

Managing Director

The overview of all the latest offers, spare part orders, invoices, and service reports, helps the customer enormously. The software has really developed very well and Makula is doing a great job. The service is great, if I need something, there is always an answer from Karina very quickly.

Michael G.

Chief Executive Officer

We have had a great experience with the Makula team from the sales process to onboarding and then helping with day to day support if needed. The team are always quick to come back to us and provide solutions to requests. The platform is easy to access and navigate and Makula have already incorporated most of the functionality we need. This enables us to support our customers with the tools and resources they need to order spares, access machine information or book service visits.

Lizzie W.

Marketing Executive

The software is very user-friendly and intuitive to use. The team assists very intensively with the transformation process and onboarding. We have managed to integrate the tool into our daily processes, thereby promoting our internal coordination and ultimately our spare parts sales.

Flynn S.

Advisory Board Member

Dank der Implementierung von Makula haben wir eine vollständige Rückverfolgbarkeit aller Kundenanfragen erreicht. Wir haben alle Kundenbeziehungen auf einer einzigen Plattform zusammengefasst, was unsere Reaktionszeiten und unsere betriebliche Effizienz erheblich verbessert hat

Fernando Neves

Global Customer Support Manager

Seit wir Makula verwenden, haben wir eine breitere Perspektive auf die sich entwickelnde Welt des digitalen Kundendienstes gewonnen. Die Software hat sich nahtlos in unsere Prozesse integriert, den Betrieb verbessert und neue Erkenntnisse geliefert. Es ist eine sanfte Erinnerung an die potenziellen Möglichkeiten, die KMU-Maschinenlieferanten in diesem digitalen Zeitalter offen stehen.

Erik Döinghaus

Managing Director

Makulas Plattform hat das Spiel für uns verändert. Das Onboarding verlief unglaublich reibungslos, und die Benutzerfreundlichkeit des Systems hat die Effizienz unseres Kundendienstes erheblich verbessert. Unsere Techniker sparen jetzt täglich mehrere Stunden ein, da sie weniger Zeit für Telefonanrufe und das Durchsuchen verstreuter Dokumente aufwenden müssen.

Edward Herbert

COO & Founder

Als Nutzer von über 30 Maschinenmarken kann ich mit Bestimmtheit sagen, dass die After-Sales-Plattform von Makula transformativ ist. Sie verbessert und optimiert nicht nur die Kommunikation mit OEMs — sie revolutioniert sie und sorgt für eine beispiellose Kundenzufriedenheit in einer zunehmend komplexen und dynamischen Produktion

Christopher Staub