Quote service jobs and Invoice customers without the back-and-forth
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Why Machinery OEMs Choose Makula's Field Service Quoting and Invoicing Software
In Makula, invoices are built directly from work orders and tickets. Parts used, labour logged, and travel time are pulled in automatically without chasing the field team.
Every quote and invoice across every customer and job sits in one place. See what has been sent, approved, and billed at any point.
Pricing rules set by customer, contract, or part type apply automatically across every quote. No manual adjustments, no inconsistencies across the team.
Build Quotes from Work Orders
Most teams are still building quotes in Excel or from memory. In Makula, you can generate a quote directly from a ticket or work order. The machine, customer details, contract tier, and installed parts are already there. Add labour, parts, and travel and send it.
Pricing At Scale
Machinery distributors don't work from flat price lists. Contract tiers, customer-specific rates, and parts margins are set once and applied automatically so the price a customer sees never depends on who built the quote.
Track Quote Approvals
Every outstanding quote sits in a live pipeline. Set internal approval thresholds, get notified when a customer responds, and stop hunting through sent folders to find out where things stand.
Quote to Work Order in One Click
Customer approves and the quote becomes a work order instantly. Machine details, line items, and customer information carry across without re-entry. No delay between approval and dispatch.
Sync to Your ERP
Invoice data pushes directly to your ERP. Finance gets clean, accurate data without manual re-entry, no reconciliation, no mismatched line items.
Create Quotes Directly from Tickets and Work Orders
Track Every Quote From Sent to Approved
Send Invoice Data to Your ERP Without Manual Re-entry
From the people running the machines
Real outcomes from real machinery operations.
Since implementing Makula in June 2023, we've seen a dramatic reduction in errors and a significant boost to our after-sales efficiency. Makula has streamlined our processes, allowing us to provide faster and more accurate service to our customers. This has not only improved customer satisfaction but has also generated additional revenue through monthly sales.
The efficiency and clarity that Makula brought to our after-sales operation is unparalleled. Our team is more aligned, our customers are happier, and our revenue is on the rise. Highly recommended!
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The overview of all the latest offers, spare part orders, invoices, and service reports, helps the customer enormously. The software has really developed very well and Makula is doing a great job. The service is great, if I need something, there is always an answer from Karina very quickly.
We have had a great experience with the Makula team from the sales process to onboarding and then helping with day to day support if needed. The team are always quick to come back to us and provide solutions to requests. The platform is easy to access and navigate and Makula have already incorporated most of the functionality we need. This enables us to support our customers with the tools and resources they need to order spares, access machine information or book service visits.
The software is very user-friendly and intuitive to use. The team assists very intensively with the transformation process and onboarding. We have managed to integrate the tool into our daily processes, thereby promoting our internal coordination and ultimately our spare parts sales.
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Thanks to the implementation of Makula, we have achieved full traceability of all customer requests. We consolidated all after-sales interactions into a single platform, which has significantly improved our response times and operational efficiency
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Since we started using Makula, we've gained a broader perspective on the evolving world of digital after-sales. The software has seamlessly blended with our processes, enhancing operations and providing fresh insights. It's a gentle reminder of the portential avenues open for SME machine suppliers in this digital era.
Makula's platform has been a game-changer for us. Onboarding was incredibly smooth, and the system's ease of use has significantly improved our after-sales service efficiency. Our technicians now save several hours each day by reducing the time spent on phone calls and searching through scattered documents.
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Being a user of 30+ machine brands, I can firmly state that Makula's after-sales platform is transformative. It doesn't just enhance and streamline communication with OEMs—it revolutionises it, driving unparalleled customer satisfaction in an increasingly complex and dynamic production
Ready to transform your machine maintenance?
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