From kickoff to value in weeks, not years
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Accelerate results with tailored onboarding and setup
A proven rollout plan to simplify onboarding
Our implementation program is built to get your operations running fast—with a focus on structured onboarding, data readiness, and long-term success.
Whether you're migrating from spreadsheets or switching from another tool, we’ll help you import and standardize your data, configure your setup, and train your teams—so you can start seeing value in weeks, not months.
Set goals, assign roles and align on onboarding.
Import data, configure users, workflows and systems
Train teams, run tests and roll out in phases.
Ongoing support, check-ins and performance tuning.
Get custom implementation support to get you started faster
Basic Account Set-Up
Mandatory service to set up your account so you can get started right away.
3 Day Premium On-site Onboarding
High-touch support to accelerate adoption and get your team productive fast. Travel cost will be agreed upon and invoiced separately.
ERP & API Integration
Support for connecting your ERP or third-party systems with Makula.
API Access
Enables your team or partners to build custom integrations with Makula via a secure API.
Here’s what our customers say about us
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Being a user of 30+ machine brands, I can firmly state that Makula's after-sales platform is transformative. It doesn't just enhance and streamline communication with OEMs—it revolutionises it, driving unparalleled customer satisfaction in an increasingly complex and dynamic production
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Since we started using Makula, we've gained a broader perspective on the evolving world of digital after-sales. The software has seamlessly blended with our processes, enhancing operations and providing fresh insights. It's a gentle reminder of the portential avenues open for SME machine suppliers in this digital era.
The efficiency and clarity that Makula brought to our after-sales operation is unparalleled. Our team is more aligned, our customers are happier, and our revenue is on the rise. Highly recommended!
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Thanks to the implementation of Makula, we have achieved full traceability of all customer requests. We consolidated all after-sales interactions into a single platform, which has significantly improved our response times and operational efficiency
Since implementing Makula in June 2023, we've seen a dramatic reduction in errors and a significant boost to our after-sales efficiency. Makula has streamlined our processes, allowing us to provide faster and more accurate service to our customers. This has not only improved customer satisfaction but has also generated additional revenue through monthly sales.
Makula's platform has been a game-changer for us. Onboarding was incredibly smooth, and the system's ease of use has significantly improved our after-sales service efficiency. Our technicians now save several hours each day by reducing the time spent on phone calls and searching through scattered documents.
Ready to transform your machine maintenance?
