Run daily maintenance without the chaos
Plan, assign, and execute work with clarity, one place for backlog, PMs, technician capacity, and on-floor answers.
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The Manager Reality
You begin every shift with a clear plan, but by 9:00 AM, that plan often falls apart, leaving you caught in a cycle of constant interruptions, chasing updates from technicians, and struggling to understand what is actually being accomplished on the shop floor. Your day is consumed by answering simple questions that technicians should be able to address themselves, while critical preventive maintenance tasks are neglected as reactive firefighting takes precedence. Additionally, the backlog resembles a black hole, filled with duplicates and vague requests, making effective prioritization nearly impossible.
Stop juggling spreadsheets and sticky notes. See every reactive job, planned task, and PM in a single, unified backlog, automatically prioritised by asset criticality and production impact.
Assign the right job to the right person without the guesswork. View live technician availability and skill sets to ensure you don't overload your team or cause unnecessary delays.
Move from "pencil-whipping" to genuine compliance. Automated PM scheduling, clear templates, and strict ownership ensure preventive tasks are visible, tracked, and completed on time.
Empower your technicians to work autonomously. With clear instructions, digital manuals, and the AI Copilot on their mobile devices, they spend less time asking you questions and more time fixing assets.
Eliminate the "waiting on parts" delay. Link spares directly to assets and work orders, with automated reorder triggers and consumption reports that keep your storeroom healthy and your machines running.
Walk into your morning briefing with the answers already in hand. Pull real-time status updates instantly for quick shift handovers without needing to walk the floor to gather information first.
What Changes in 30–60 Days?
Gain complete executive visibility and control across all your sites, assets, and teams with Makula CMMS.
Maintenance planning moves out of spreadsheets and whiteboards into a single system used every day by supervisors and technicians.
Preventive maintenance performance becomes measurable, giving you a clear baseline to track adherence and improvement.
All work, breakdowns and planned tasks, is visible in a single, prioritised queue for better daily control.
Technician interruptions drop, work is assigned using real capacity data, and the backlog is cleaned with clear ownership.
Feature Spotlight
Built for the technicians who do the work.
Standardised templates, clear priorities, and quick-close buttons to save admin time.
Fully offline-ready with photo and voice recording capabilities and lightning-fast load times.
Technicians can ask "How did we fix this before?" and get the exact historical work order instantly.
Step-by-step tasks that require photo evidence, ensuring nothing is missed.
Access OEM manuals, engineering drawings, and past fix history in one tap.
Reserve or request spares directly from the work order interface.
Frequently asked questions
Das sagen unsere Kunden über uns
Seit der Implementierung von Makula im Juni 2023 haben wir eine drastische Reduzierung der Fehler und eine deutliche Steigerung unserer Effizienz nach dem Kauf festgestellt. Makula hat unsere Prozesse optimiert, sodass wir unseren Kunden einen schnelleren und genaueren Service bieten können. Dies hat nicht nur die Kundenzufriedenheit verbessert, sondern auch zusätzliche Einnahmen durch monatliche Verkäufe generiert.
Die Effizienz und Klarheit, die Makula in unseren Kundendienst gebracht hat, ist beispiellos. Unser Team ist besser aufeinander abgestimmt, unsere Kunden sind zufriedener und unser Umsatz steigt. Sehr zu empfehlen!
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The overview of all the latest offers, spare part orders, invoices, and service reports, helps the customer enormously. The software has really developed very well and Makula is doing a great job. The service is great, if I need something, there is always an answer from Karina very quickly.
We have had a great experience with the Makula team from the sales process to onboarding and then helping with day to day support if needed. The team are always quick to come back to us and provide solutions to requests. The platform is easy to access and navigate and Makula have already incorporated most of the functionality we need. This enables us to support our customers with the tools and resources they need to order spares, access machine information or book service visits.
The software is very user-friendly and intuitive to use. The team assists very intensively with the transformation process and onboarding. We have managed to integrate the tool into our daily processes, thereby promoting our internal coordination and ultimately our spare parts sales.
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Dank der Implementierung von Makula haben wir eine vollständige Rückverfolgbarkeit aller Kundenanfragen erreicht. Wir haben alle Kundenbeziehungen auf einer einzigen Plattform zusammengefasst, was unsere Reaktionszeiten und unsere betriebliche Effizienz erheblich verbessert hat
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Seit wir Makula verwenden, haben wir eine breitere Perspektive auf die sich entwickelnde Welt des digitalen Kundendienstes gewonnen. Die Software hat sich nahtlos in unsere Prozesse integriert, den Betrieb verbessert und neue Erkenntnisse geliefert. Es ist eine sanfte Erinnerung an die potenziellen Möglichkeiten, die KMU-Maschinenlieferanten in diesem digitalen Zeitalter offen stehen.
Makulas Plattform hat das Spiel für uns verändert. Das Onboarding verlief unglaublich reibungslos, und die Benutzerfreundlichkeit des Systems hat die Effizienz unseres Kundendienstes erheblich verbessert. Unsere Techniker sparen jetzt täglich mehrere Stunden ein, da sie weniger Zeit für Telefonanrufe und das Durchsuchen verstreuter Dokumente aufwenden müssen.
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Als Nutzer von über 30 Maschinenmarken kann ich mit Bestimmtheit sagen, dass die After-Sales-Plattform von Makula transformativ ist. Sie verbessert und optimiert nicht nur die Kommunikation mit OEMs — sie revolutioniert sie und sorgt für eine beispiellose Kundenzufriedenheit in einer zunehmend komplexen und dynamischen Produktion
Sind Sie bereit, Ihre Maschinenwartung zu transformieren?
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