Reduce Downtime

Hit uptime targets

Make your facility run smoothly by streamlining inspections and checklists. Reduce downtime with proactive and preventive maintenance.

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Get Ahead of Breakdowns With Preventive Maintenance

A CMMS helps you stay ahead of failures by ensuring every preventive task, inspection, and service interval is completed on time to prevent downtime before breakdowns occur through effective preventive maintenance.

Automate recurring inspections so no essential task is forgotten, and help reduce equipment downtime.

Catch early signs of wear or defects during scheduled checklists to prevent downtime.

Keep assets stable through consistent maintenance cycles as part of strong preventive maintenance practices.

Resolve machine downtime faster with instant digital work orders

With Makula CMMS, issues can be assigned and pushed to technicians instantly through digital work orders so they can react in real time and reduce machine downtime and get machines back online quickly, even during unplanned downtime.

Dispatch digital work orders immediately to the right technician.

Provide photos, instructions, and checklists to speed up diagnostics and reduce machine downtime.

Track repair progress live to shorten downtime duration and avoid extended unplanned downtime.

Reduce repair delays with real-time spare parts & inventory

Makula CMMS gives you real-time visibility into spare parts, so repairs are never delayed due to missing components, and helps prevent repair delays to reduce equipment downtime.

Track stock levels of spare parts.

Receive low-stock alerts to avoid part shortages and prevent repair delays.

Reorder critical items early to prevent repair delays and reduce equipment downtime.

Prevent Repeat Failures With Clear Root Cause Analysis

A CMMS centralizes all failure data, helping your team identify patterns through clear root cause analysis and eliminate recurring issues that lead to repeated downtime with stronger equipment failure tracking to eliminate recurring downtime.

Log every breakdown with cause, component, and repair effort for accurate equipment failure tracking.

Spot repeated failure modes across similar assets using detailed root cause analysis.

Adjust preventive plans to remove underlying issues permanently and eliminate recurring downtime

Reduce Response Times With Mobile Maintenance Access

Makula CMMS gives technicians instant access to tasks, history, and instructions on their mobile devices through a mobile CMMS so they can respond faster, improve mobile maintenance, and avoid machine downtime.

Receive alerts and tasks instantly on mobile with mobile CMMS.

Access manuals and past repairs for the machine for faster mobile maintenance.

Complete work on-site without delays from paperwork to avoid machine downtime.

Troubleshoot Faster With Complete Machine History

Makula CMMS stores the full machine history of repairs, inspections, and failures so technicians can diagnose issues quickly using better equipment downtime analysis and reduce the length of downtime events through accurate downtime tracking.

Review past repairs and replaced parts instantly with complete machine history.

Identify recurring symptoms without trial-and-error using detailed equipment downtime analysis.

Make faster repair decisions using accurate historical data supported by downtime tracking.

Make Better Decisions With Maintenance Analytics

A CMMS gives you clear maintenance analytics on failures, repairs, and asset performance so you can predict risks earlier, eliminate recurring issues, and significantly improve downtime monitoring across your operations while tracking MTTR / MTBF.

Identify assets with the highest failure rates and prioritize preventive actions using maintenance analytics.

Analyze trends in repair duration, root causes, and cost to remove bottlenecks and support MTTR / MTBF.

Optimize maintenance intervals based on real machine behavior and historical data for effective downtime monitoring.

Frequently asked questions

How does a CMMS actually reduce downtime?

A CMMS reduces equipment downtime by automating preventive maintenance, improving response times through digital work orders, and giving full visibility into asset health so failures can be detected early. It prevents breakdowns before they happen and shortens the duration of unavoidable repairs, supporting effective downtime monitoring and downtime reduction.

Can a CMMS really prevent machine failures?

Yes. A CMMS ensures that inspections, lubrication, and service tasks happen on time and are not forgotten or lost in spreadsheets. This reduces wear, eliminates skipped steps, and catches early warning signs that typically lead to machine downtime or equipment failure tracking.

How quickly can we see results after implementing a CMMS?

Most factories see measurable improvements in uptime within 30–90 days, once preventive schedules are set up and technicians start using mobile CMMS and downtime tracking software. Full reliability gains often appear within 3–6 months.

Does a CMMS help with unplanned downtime or just planned maintenance?

Both. A CMMS reduces unplanned downtime by triggering proactive tasks and improving reaction speed to failures with digital work orders and mobile CMMS access for technicians. It also optimizes planned downtime by better coordinating with operations so maintenance doesn’t disrupt production unnecessarily.

How does a CMMS help technicians respond faster to issues?

Technicians receive instant alerts on their mobile CMMS app, can see instructions and asset machine history immediately, and can start work without waiting for paperwork or searching for information, which significantly reduces reaction and repair time, contributing to downtime reduction.

Can a CMMS tell us which machines are causing the most downtime?

Yes. A CMMS tracks every failure, repair duration, and cause code, helping you identify the “bad actors” with equipment downtime and machine downtime insights. This makes it easy to target the machines that are responsible for the majority of lost production time.

Does a CMMS help if we still use spreadsheets today?

Absolutely. Replacing spreadsheets is one of the biggest contributors to downtime reduction. A CMMS ensures data is always up-to-date, tasks are scheduled automatically, and nothing gets lost or forgotten.

Can technicians still work if the machine or area has no computer nearby?

Yes. A mobile CMMS allows technicians to access everything, work orders, checklists, parts, and asset history directly on their phone or tablet at the machine, which reduces machine downtime.

Does a CMMS help coordinate maintenance with operations?

Yes. A CMMS gives both teams visibility into upcoming maintenance windows, machine status, and real-time progress updates. This improves downtime monitoring and reduces interruptions during production.

Will implementing a CMMS disrupt our current workflows?

Most teams transition smoothly, but the key is gradual rollout. You can start with preventive maintenance and work orders, then expand to inventory and analytics. Within days, maintenance becomes more organized and downtime reduction begins.

How does a CMMS support audits and compliance related to downtime?

Every task, inspection, and repair is timestamped and logged automatically. This provides a full audit trail showing that maintenance was done on time, which is essential for ISO, safety, and industry-specific compliance, as well as for monitoring the cost of downtime in manufacturing.

What KPIs can we track to measure downtime reduction?

Common KPIs include:
- MTTR (Mean Time to Repair)
- MTBF (Mean Time Between Failures)
- Asset availabilityPlanned vs unplanned work
- Downtime hours per asset (downtime tracking software)
- Response time and completion rate (equipment failure tracking)

Here’s what our customers say about us

Since implementing Makula in June 2023, we've seen a dramatic reduction in errors and a significant boost to our after-sales efficiency. Makula has streamlined our processes, allowing us to provide faster and more accurate service to our customers. This has not only improved customer satisfaction but has also generated additional revenue through monthly sales.

Robert Thornton

Sales Director

The efficiency and clarity that Makula brought to our after-sales operation is unparalleled. Our team is more aligned, our customers are happier, and our revenue is on the rise. Highly recommended!

Norbert Kaiser

Managing Director

The overview of all the latest offers, spare part orders, invoices, and service reports, helps the customer enormously. The software has really developed very well and Makula is doing a great job. The service is great, if I need something, there is always an answer from Karina very quickly.

Michael G.

Chief Executive Officer

We have had a great experience with the Makula team from the sales process to onboarding and then helping with day to day support if needed. The team are always quick to come back to us and provide solutions to requests. The platform is easy to access and navigate and Makula have already incorporated most of the functionality we need. This enables us to support our customers with the tools and resources they need to order spares, access machine information or book service visits.

Lizzie W.

Marketing Executive

The software is very user-friendly and intuitive to use. The team assists very intensively with the transformation process and onboarding. We have managed to integrate the tool into our daily processes, thereby promoting our internal coordination and ultimately our spare parts sales.

Flynn S.

Advisory Board Member

Thanks to the implementation of Makula, we have achieved full traceability of all customer requests. We consolidated all after-sales interactions into a single platform, which has significantly improved our response times and operational efficiency

Fernando Neves

Global Customer Support Manager

Since we started using Makula, we've gained a broader perspective on the evolving world of digital after-sales. The software has seamlessly blended with our processes, enhancing operations and providing fresh insights. It's a gentle reminder of the portential avenues open for SME machine suppliers in this digital era.

Erik Döinghaus

Managing Director

Makula's platform has been a game-changer for us. Onboarding was incredibly smooth, and the system's ease of use has significantly improved our after-sales service efficiency. Our technicians now save several hours each day by reducing the time spent on phone calls and searching through scattered documents.

Edward Herbert

COO & Founder

Being a user of 30+ machine brands, I can firmly state that Makula's after-sales platform is transformative. It doesn't just enhance and streamline communication with OEMs—it revolutionises it, driving unparalleled customer satisfaction in an increasingly complex and dynamic production

Christopher Staub

Chief Executive Officer

Ready to transform your machine maintenance?

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