Field Service

#1 Field Service software for SMB machinery manufacturers & distributors

Digitalize your field service with Makula and bring productivity to the next level
Field Service Guy with Product Snippets
Industry leaders we work with
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Popular features

Work Order Management

Efficiently create and assign tasks while capturing technician hours for accurate customer invoicing.

Preventive Maintenance

Drive revenue by automating PM reminders, ensuring customer's schedule on-site visits for service revenue opportunities

Scheduling

Deploy technicians, organize assembly and commissioning

Analytics

Get a centralised dashboard to monitor real-time data for better decision-making and process optimisation.

Digital Service Forms

Say goodbye to paper chaos and step into the future with digital maintenance forms & signature collection.

Scheduling & dispatching simplified

Dispatch Service technicians on availability, skillset and location; plan resources and resolve calendar conflicts
Digital maintenance forms

Swap paper chaos with digital maintenance forms

Use digital forms to increase transparency for your team and boost productivity of your maintenance activities.

Optimize operations with work order management and time tracking

Streamline field service operations with integrated work order management and time tracking. Efficiently create and assign tasks while capturing technician hours for accurate customer invoicing.
Time tracking product snippets

Technician Mobile App

Send Work Order to your service technicians directly to their phone. Enable them to view assigned work and complete service reports on their phone
Maintenance forms cards from product

Don't forget on-site maintenance jobs

Don't miss out on revenue from on-site maintenance visits  and manage recurring preventive maintenance with Makula and send automatic reminders to your customers.

Field service performance visualization

Select your preferred data presentation style, explore and filter data to construct dynamic reports to summarize team or asset-specific maintenance activities.
Product snippets of WO cards

Here’s what our customers say about us

Being a user of 30+ machine brands, I can firmly state that Makula's after-sales platform is transformative. It doesn't just enhance and streamline communication with OEMs—it revolutionises it, driving unparalleled customer satisfaction in an increasingly complex and dynamic production

Christopher Staub
CEO @ Allpack

Since we started using Makula, we've gained a broader perspective on the evolving world of digital after-sales. The software has seamlessly blended with our processes, enhancing operations and providing fresh insights. It's a gentle reminder of the portential avenues open for SME machine suppliers in this digital era.

Erik Döinghaus
Managing Director @ Döinghaus

The efficiency and clarity that Makula brought to our after-sales operation is unparalleled. Our team is more aligned, our customers are happier, and our revenue is on the rise. Highly recommended!

Norbert Kaiser
Managing Director @ PFM

Thanks to the implementation of Makula, we have achieved full traceability of all customer requests. We consolidated all after-sales interactions into a single platform, which has significantly improved our response times and operational efficiency

Fernando Neves
Global Customer Support Manager @ Sienz

Since implementing Makula in June 2023, we've seen a dramatic reduction in errors and a significant boost to our after-sales efficiency. Makula has streamlined our processes, allowing us to provide faster and more accurate service to our customers. This has not only improved customer satisfaction but has also generated additional revenue through monthly sales.

Robert Thornton
Sales Director @ Turmec

Ready to transform your machine maintenance?